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Terms of use

These Terms and conditions are applicable from 9 Avril 2019 onwards and replace all previous terms and conditions.


These Terms and conditions shall apply to all Users, in addition to any general or special conditions applicable to any kind of product or service offered directly or indirectly on the Application, on the Website, per e-mail or per telephone as the case may be, including products and services offered by third parties and shall over rule any other terms and conditions that do not originate from Skipr. However, by accepting the application of the Terms and conditions, the User expressly accepts the application of the terms and conditions of the service provider offering its services and/or products on the Application to that User pursuant to provision 10 below.

Subject Matter

SKIPR SA/NV, having its registered office at rue du Mail/Maliestraat 50, 1050 Brussels, Belgium and registered with the Crossroads Bank for Enterprises (Brussels),with company number 0712.537.551 (RLE Brussels) (hereinafter referred to as « SKIPR ») has developed an application, called Skipr, for the offering of routine, booking and payment for all types of mobility solutions (the “Application”). Skipr will enable Users to search the best route for their travels and to book and pay for alltypes of mobility solutions (train, bus, taxi, bikes, etc.) they might need for the selected route, as provided in these Terms and conditions. Users may use the Services only in accordance with these Terms and conditions.

1. Definitions

Defined terms in this Agreement shall have the meaning as ascribed to them in thisArticle 1 or the meaning indicated where they are used.

“Account” means the personal user account created on the Application by the User upon subscription to the Application, containing Personal Data;

“Agreement” means the agreement between the User and Skipr for theuse of the Application, the Website and the Services, including those terms and conditions;

“Application” means the mobile application called Skipr, managed by Skipr, which enables Users to receive the Services from Skipr and to route, book and pay for all types of mobility solutions offered on this application subject to the terms and conditions of this Agreement;

2. Subscription by a User

Defined terms in this Agreement shall have the meaning as ascribed to them in this Article 1 or the meaning indicated where they are used.

  1. The Application shall be made available to Users upon subscription to the Application. Upon subscription, the User must at least provide their phone number. Other information might be requested by Skipr and/or a third-party provider, as applicable, to enable the User to book a travel or to enable Skipr to make the Application and Services available to the User, such as the name, the date of birth, the email address or work and domicile addresses.
  2. The User may be able to access the Application with an account they create with a third-party provider or, vice-versa, they may be able to access another application with their Skipr account. These terms and conditions apply in both cases without prejudice to the application of other terms and conditions from the third-party provider.